Frequently asked questions
Pieces and styling
Where can I find material and finish information?
Material, finish and care information appears on the exact product page when that piece is available.
How do I choose a ring size?
Use our ring size guide, measure more than once and compare your result with the size options shown for the exact piece.
Can Rivenne rings be styled together?
Yes. The collection is conceived around personal composition—one distinct silhouette on its own or a considered stack built over time.
Orders and payment
Which payment methods are available?
The payment methods available for an eligible order are displayed securely at checkout.
Can I change an order?
Send a note through our contact form as soon as possible. A change can be confirmed only after the order status is checked.
Shipping and returns
When will my order arrive?
Available shipping methods, charges and any delivery estimate are displayed at checkout. Please review the shipping policy for current details.
How do returns work?
Eligibility, time limits and exclusions are set out in our return policy.
Reviews
Where does customer feedback come from?
Feedback belongs to genuine customer experiences and remains connected to the exact piece reviewed. You can read our review standards.